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AllSpine Pain and Wellness Privacy Policy & Patient Information Notice

SMS privacy policy as part of the registration form:

☐ I consent to receive SMS text messages from AllSpine Pain and Wellness related to my care, including appointment reminders, check-in instructions, follow-up notifications, and other important health-related information.

Message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying STOP. Your phone number will only be used for communication related to your care and will never be shared for marketing purposes.

Full Privacy Policy

Click  here to see privacy policy page

Privacy Policy for New Patient Registration

At AllSpine Pain and Wellness, your privacy and the confidentiality of your health information are a top priority. This privacy policy outlines how we collect, use, and protect the personal information you provide through our online registration form.

What Information We Collect

When you register as a new patient, we may collect the following:

  • Your name, date of birth, and contact information (phone, email, address)
  • Insurance details and medical history
  • Emergency contact information
  • Your preferred communication method (e.g., SMS, email, phone)

How We Use This Information

Your information is used solely to:

  • Schedule and confirm appointments
  • Provide pre-visit instructions or follow-up care reminders
  • Send secure messages regarding your health or treatment
  • Ensure accurate billing and insurance verification

SMS Text Messaging

1. SMS Consent Communication:
The information 833-827-7246 obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications:
If you have consented to receive text messages from AllSpine Pain and Wellness, you may receive messages related to the following:
  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers (if applicable)

         Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

3. Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per week related to your upcoming appointments.
 
4. Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
 
5. Opt-In Method:
You may opt-in to receive SMS messages from AllSpine Pain and Wellness in the following ways:
  • Verbally, during a conversation
  • By submitting an online form
  • By filling out a paper form
 
6. Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
 
7. Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us by calling 833-827-7246 or sending us an email at contact@allspinehealth.com.
 
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
 
8. Standard Messaging Disclosures:
Message and data rates may apply. You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms of Services pages. Message frequency may vary.


Your Rights Under HIPAA

We are fully compliant with the Health Insurance Portability and Accountability Act (HIPAA). This means:

  • Your health information is protected and secure
  • You have the right to access and request corrections to your medical records
  • You may request how we communicate with you (e.g., only via phone or only via email)


Data Security

All patient information submitted through our website is encrypted and transmitted securely. We implement industry-standard administrative, technical, and physical safeguards to protect your data.


Questions or Concerns

If you have any questions about this privacy policy or how your information is used, please contact us at:

Phone #: 833-827-7246
Fax #: 973-559-6328 
E-mail: contact@allspinehealth.com