Privacy Policy

At AllSpine Pain and Wellness, your privacy and the confidentiality of your health information are a top priority. This privacy policy outlines how we collect, use, and protect the personal information you provide through our online registration form.

What Information We Collect

When you register as a new patient, we may collect the following:

  • Your name, date of birth, and contact information (phone, email, address
  • Insurance details and medical history
  • Emergency contact information
  • Your preferred communication method (e.g., SMS, email, phone)

 

How We Use This Information

Your information is used solely to:

  • Schedule and confirm appointments
  • Provide pre-visit instructions or follow-up care reminders
  • Send secure messages regarding your health or treatment
  • Ensure accurate billing and insurance verification

 

SMS Text Messaging

By checking the SMS consent box, you agree to receive:

  • Appointment confirmations, reminders, and reschedule notices
  • Check-in links or instructions prior to visits
  • Health-related follow-up messages from your care team

Message frequency may vary. You may opt out of SMS communication at any time by replying STOP to any message. If you need help, reply HELP or contact our office directly.

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

We will never sell, share, or use your phone number or other personal information for marketing purposes.

Your Rights Under HIPAA

We are fully compliant with the Health Insurance Portability and Accountability Act (HIPAA). This means:

  • Your health information is protected and secure
  • You have the right to access and request corrections to your medical records
  • You may request how we communicate with you (e.g., only via phone or only via email)

 

Data Security

All patient information submitted through our website is encrypted and transmitted securely. We implement industry-standard administrative, technical, and physical safeguards to protect your data.

Questions or Concerns

If you have any questions about this privacy policy or how your information is used, please contact us at:

Phone #: 833-827-7246
Fax #: 973-559-6328 
E-mail:
contact@allspinehealth.com